All troubleshooting or support related posts only in the Technical Support Sticky thread.Low-effort/unrelated content will be removed.You can find the list of trusted RΛZΞR accounts and much more in the wiki Remember to keep your personal details safe, including case numbers. r/RazerPhone /r/ChromaProfiles /r/MechanicalKeyboards /r/SynapseShare /r/SuggestaLaptop /r/GamingLaptopsĭue to the nature of this subreddit and RΛZΞR customer support sometimes handling customer's personal information through PMs, do not trust anyone who says they are a RΛZΞR employee unless they have a flair. RΛZΞR is more than just the world's leading brand in gaming. RΛZΞR was founded in 1998 in San Diego, California by CEO Min-Liang Tan and President Robert "RΛZΞRguy" Krakoff in a tiny shared office with a couple other gamers. If this is a common issue, I will stick to other, cheaper, more reliable brands.ĮDIT: I ended up factory resetting my entire PC, The issue is just as bad as it was before.A subreddit for discussion of RΛZΞR brand gaming products. This is the very first Razer Product I've ever owned. I don't want to have to reinstall the entirety of windows to fix a pair of headphones that I got for Christmas. Looking in online forums, there doesn't seem to be very many answers. I was able to use discord all day with no issues.It happens most often when a game is running, when my PC is under load, or when I am in a call.I can get it to work for a few hours while listening to music, but it still cuts out. I don't have another PC to test the headset on, but I tested it on my Android phone, it worked fine. Using USB 1, 2, and 3, the same issue on all ports.Changing drivers to windows generic driver.Completely removed all Razer Drivers from my PC.I have tried every "fix" I can find online, with no luck. I plugged it in and installed software and drivers.I had this problem right out of the box, no modification, no damage to the headset. I got a Razer Kraken Kitty Edition headset for Christmas, just a few weeks ago. You can do so by simply clicking flair under your link! Please flair your submission accordingly.Submissions that enable or have the intent to enable piracy and online gambling are not permitted.No "general" URL shorteners (bit.ly, tinyurl, etc).No asking about restock/availability/release dates.Don't post users' personal information.Accounts created only for this purpose will be banned instantly. Do not spam your personal website or youtube channel. All "Rant" posts must: Include a reasonable amount of details about the issue, Not be from throwaway, abandoned or new accounts, and should not be used as a support avenue.A subreddit for discussion of RΛZΞR brand gaming products.
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